At UGENA PRODUCTOS INDUSTRIALES DEL AVE S.L., we take the protection of your personal data very seriously. This policy clearly explains how and why we process your data, your rights, and how to exercise them, in accordance with Regulation (EU) 2016/679 (GDPR).

1. Data Controller

The data controller responsible for processing your data is:

UGENA PRODUCTOS INDUSTRIALES DEL AVE S.L.

Address: C/Felipe II, 53-55 Units 133-134, Pol. Ind. Villa de Yuncos, 45210 Yuncos (Toledo), Spain

Email: administracion@ugeave.com

2. Purposes of Processing

We process your personal data only to:

• Manage requests, inquiries, or orders through our website, email, telephone, or paper forms.
• Maintain the commercial relationship and send professional communications.
• Comply with legal or contractual obligations.

Data is collected only when strictly necessary and will not be used for other purposes without your knowledge.

3. Legal Basis

• For web forms, services, or commercial communications, the legal basis is your explicit consent or our legitimate interest (depending on the case).
• Where required by law, processing is carried out to comply with a legal obligation.

4. Recipients and Data Transfers

Your data will not be disclosed to third parties, except where required by law or necessary to provide a service related to managing your request or commercial relationship.

Any disclosure will be clearly communicated before collecting your data.

5. Source of Data

Your data is normally obtained directly from you.

In exceptional cases, it may come from third parties, and you will always be informed within a maximum period of one month.

6. Data Retention Periods

We will retain your data only for as long as necessary to fulfill the purpose for which it was collected. Once this purpose has been fulfilled:

• The data will be blocked to comply with legal obligations.
• After the legal limitation period, it will be securely deleted.

7. Data Subject Rights

You have the right to:

• Access: Know whether we process your data and for what purposes.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data when it is no longer necessary, you withdraw consent, or the law requires it.
• Objection: Object to certain processing based on your consent or legitimate interest.
• Restriction: Request limitation of processing in specific cases.
• Portability: Request that your data be transferred to another entity, where possible.

To exercise these rights, send an email to: administracion@ugeave.com indicating the right you wish to exercise.

If you are not satisfied with the response, you may file a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

8. Security

We adopt appropriate technical and organizational measures to ensure:

• Confidentiality, integrity, availability, and resilience of data.
• Rapid data restoration in the event of incidents.
• Periodic evaluation of the effectiveness of our measures.
• Encryption and pseudonymization where necessary.

9. Cookies

We use first-party and third-party cookies only when strictly necessary to improve the functioning of the website or display relevant content.

You can accept or reject cookies through our cookie banner.

For more information: Cookie Policy
General information about cookies: aboutcookies.org

10. Legal Notice and Intellectual Property

All content on this website (texts, images, logos, designs, trademarks) is the property of UGENA PRODUCTOS INDUSTRIALES DEL AVE S.L.

Its use is permitted solely for managing your requests or orders.

General information

The owner of this website is UGENA PRODUCTOS INDUSTRIALES DEL AVE S.L., with NIF B84652767 and address at C / Felipe II, 53-55 Naves 133-134 POL. IND. VILLA DE YUNCOS 45210 YUNCOS (TOLEDO). The entity is registered in the Commercial Registry with the following registration data: UGENA INDUSTRIAL PRODUCTS OF THE AVE S.L., with address for these purposes C / Felipe II, 53-55 Ships 133-134 POL. IND. VILLA DE YUNCOS 45210 YUNCOS (TOLEDO)., With CIF .: B45422680.

With the aim that the use of the Web Site meets criteria of transparency, clarity and simplicity, UGENA INDUSTRIAL PRODUCTS DEL AVE S.L. informs the user that any suggestion, doubt or query about this Legal Notice or any other informative document of the website will be received and solved by contacting UGENA INDUSTRIAL PRODUCTS OF AVE S.L., through the e-mail address: administracion@ugeave.com

Intellectual property

All content displayed on this website, and especially designs, texts, images, logos, icons, trade names, trademarks or any other information susceptible of industrial and / or commercial use are protected by the corresponding copyright, not allowing its reproduction, transmission or registration of information unless previously authorized by the owner, UGENA PRODUCTOS INDUSTRIALES DEL AVE SL However, the user may use information provided to manage your order and the corresponding contact information.

Links

UGENA INDUSTRIAL PRODUCTS OF AVE S.L. does not assume any responsibility for links to other sites or web pages that, where appropriate, may be included in it, since it has no control over them, so that the user accesses under his / her sole responsibility the content and in the conditions of use that govern them.

Contact form (web)

Personal data provided voluntarily by you, through this web form will be treated, by UGENA INDUSTRIAL PRODUCTS DEL AVE S.L. as responsible for the treatment, in order to meet your request, query, complaint or suggestion, without communications or data transfers occurring and kept for the time necessary to meet your request. You can exercise the rights of access, rectification or deletion of your data, contacting administracion@ugeave.com for more information, you can consult our Privacy Policy at http://www.ugeave.com/.